Forum - Henri's Secret

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#1 11/13/2017 at 09:50

Technical Team
Administrator
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Posts: 14

[MOBILE APP] BUGS & ENHANCEMENTS ALREADY MADE

LOADING TIME
- Thank you for your patience as the scenes may take some time to load.

FACEBOOK
- Connect with Facebook is currently not active.

CONFRONTATIONS
- Only show the elements to the characters in the confrontation scene only. Wait until the phone opens automatically or you may become blocked. If the app becomes blocked, close the app and reopen it.

EXPLORATIONS
- When the text doesn't advance, check if you have the icons below the telephone:
CAMERA: Take a picture of something in the decor.
ARROW: Show a contact/image (in photos/texts)

BLOCKED
- If you remain blocked in a scene:
Android : Clear the app cache (settings). If the problem is not resolved, contact the support team.
iOS : Restart the app. If the problem persists, contact the support team.

REGISTRATION AFTER PLAYING WITHOUT AN ACCOUNT
- Currently, it is impossible to register after you have played without an account. The issue will be fixed asap.

USERNAME CHOICE
- A username must contact only alphanumeric characters.
- A username must not contain spaces.
- A username must be new and may not contain the username of an admin or moderator.

NEW CHAPTER NOT AVAILABLE
- If you still see the "Coming Soon" message even though the new chapter has been released:
android : Clear the app cache (settings). If the problem is not resolved, contact the support team.
iOS : Wait a moment. Restart the app. If the problem persists, contact the support team.

CHAPTER 2, SCENE 18
- The app will crash if you choose a wrong answer with Alex.
Restart the app and choose another answer.
The issue will be fixed asap.

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