Forum - Henri's Secret

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#26 12/11/2017 at 16:35

Egao
New Student
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Posts: 1

Question/Problem:
I'm not able to log in to the game. When I insert my email and password and press "ok" the page updates and both e-mail and password appear in url bar and nothing else happens.
Device Information:
Playing on computer, browser Mozilla Firefox
Extra Info:
The problem appears only on main page, I can log in to forum without any problems.
Screenshot:

http://i65.tinypic.com/126b3oy.png

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#27 01/03/2018 at 14:59

diavocado
New Student
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Posts: 1

Question/Problem: similar to Egao's issue, when I log in, the page updates, but the email/password do no appear on the url

Device information: Windows 8, hp, computer, Google Chrome

Extra info: I tried to log in from a friend's account just to see if this was happening just to my account, turns out I cannot login at all, on any account, please help

Screenshots:
https://imgur.com/a/75xlc
https://imgur.com/a/HDaXi

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#28 01/05/2018 at 23:03

Shadow
New Student
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Posts: 1

Problem: After I try to log in the screen refreshes and just stays the same but when I go to the bottle and click on the titles that leads me to the Forum it shows that I'm logged in. I can't play my daily scene now!
Device: Asus, laptop, Google Chrome
Extra info: Same problem as Diavocado and Rayna.

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#29 02/19/2018 at 19:19

kataranzyna
New Student
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Posts: 2

Hi. Chapter 10 is not loading. I tried to refresh the page and I logged out and logged back in again. Can you please help me. 

Last edited by kataranzyna (02/19/2018 at 19:21)

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#30 02/19/2018 at 20:20

Iyoshi
New Student
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Posts: 1

Question/Problem:
Chapter 10 is not loading on the laptop, computer page. It works perfectly on mobile device.
Device Information:
Playing on computer, browser Chrome
Extra Info:
-
Screenshots:
-

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#31 02/19/2018 at 22:08

Moonlight
New Student
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Posts: 1

Having the same issue for chapter 10.

Device Information:
Playing on computer, browser Mozilla Firefox.
I also used Google Crome. Same problem.
Extra Info:
The problem appears only on main page, I can log in to forum without any problems.

For those who really want to play, it works just fine on the mobile app!

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#32 03/27/2018 at 21:53

eremiageorgiana
New Student
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Posts: 4

Hello!
☆  Question/Problem: I can't receive my daily scenes
☆  Device Information: Google Chrome, Lenovo laptop
☆  Extra Info: I played last time on 25th March and since then it doesn't work anymore
EDIT : It worked today

Last edited by eremiageorgiana (03/28/2018 at 21:16)

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