Forum - Henri's Secret

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#1 05/31/2017 at 11:35

Henri's Secret
Administrator
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Posts: 31

>> Issues with Chapter 3

Hello everyone,
Post in this topic if you have questions or issues regarding Chapter 3!
But hold on, please be sure to read the rest of this post before you ask your question!


► BEFORE YOU POST ◄

✔ Make sure that your question does not exist in the FAQ
✔ Make sure your issue has not already been reported HERE.
✔ Make sure that your question has not already been asked in the Reported Bugs

If your answer isn't in the Reported Bugs or F.A.Q. it could still have already been asked
✔ Read the Assistance Forum Rules


✘ The Assistance forum is NOT a place for discussions.
If you are trying to help another player by answering their question, that is fine.
If a player has already been helped, there is no need to comment again.
✘ Discussions, and repeated questions may be deleted



/!\
USE THE FOLLOWING FORM WHEN ASKING QUESTIONS

☆  Question/Problem:
☆  Device Information: (Are you playing on the web or mobile? IOS or Android? Version? Browser?)
☆  Extra Info:
☆  Screenshots?: (They are always helpful!)

[b]Question/Problem:[/b]

[b]Device Information:[/b]

[b]Extra Info:[/b]

[b]Screenshots?:[/b]



► PLEASE NOTE THE FOLLOWING ◄


✔ If the above formatting isn't used your topic may go unanswered.
✔ Always include whether you are playing on the web or on mobile (browser, IOS, Android, etc.)
✔ Always be polite “Hello”, “Please” etc. A question that is not polite will be left unanswered.
► “Double” posts will be deleted  ◄

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#2 06/03/2017 at 09:44

elohveeey
New Student
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Posts: 2

Hi! I apologize if I'm not posting this in the right area. I don't know if I should put it here or elsewhere.
I've only made it part way through Chapter 3, so I don't if it will happen more throughout this episode or the next.

Question/Problem: There is quite a lot of French in Chapter 3, in the messages/texts and during the dialogue.

Device Information: Windows 10, Chrome browser.

Extra Info: Sometimes it's just words here and there, but the messages are completely in French since the start of Chapter 3 and the battle/interrogation scene was back and forth between French and English.

Screenshots?:

During the "battle" scene


Messages from Tiffany and Clement

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#3 06/03/2017 at 19:28

Shiune
Moderator
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Posts: 21

Hi elohveeey,

Thanks for the screenshots! The devs are aware of the French text and are currently working to figure out why some of the translations failed to apply to the game. We hope this will be resolved soon!
Thank you for your patience!


Best regards,
Shiune

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#4 06/03/2017 at 22:05

Dragongirl
New Student
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Posts: 7

I don't know how to post my own comment so I'm just gonna reply to the already existing ones.
Question/Problem: When trying to unlock Tiffany's phone I draw a "J"but it doesn't work no matter how many times I try. starting from top right down to the bottom, all the way to the left, and up one

Device Information: Mac book, Firefox browser

Extra Info The pattern I'm using is Top right,down to the bottom, to the left side, and one up. I have also tried Top right, down to the bottom and left once. I have tried it but from the other side too but nothing seems to work.
I'm playing on the web.

Screenshots?: I don't have program to take screen-shots with neither do I see the value in them, in my problem.

Last edited by Dragongirl (06/03/2017 at 22:25)

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#5 06/04/2017 at 13:49

Jolteonrules
Moderator
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Posts: 29

Dragongirl wrote

I don't know how to post my own comment so I'm just gonna reply to the already existing ones.
Question/Problem: When trying to unlock Tiffany's phone I draw a "J"but it doesn't work no matter how many times I try. starting from top right down to the bottom, all the way to the left, and up one

Device Information: Mac book, Firefox browser

Extra Info The pattern I'm using is Top right,down to the bottom, to the left side, and one up. I have also tried Top right, down to the bottom and left once. I have tried it but from the other side too but nothing seems to work.
I'm playing on the web.

Screenshots?: I don't have program to take screen-shots with neither do I see the value in them, in my problem.


You aren't drawing it properly based on your description

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#6 06/05/2017 at 04:42

Cirilla
New Student
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Posts: 4

Hi! I don't know if this is the right place to post this ><

Question/Problem: I have to present something to Henri after finding the graffiti at Tiffany’s locker. I present everything in the phone but nothing works.

Device Information: Web, Chrome Browser.

Extra Info: The last sentence before the sequence is in French so I’m not sure what the game want’s either.

Screenshots?: Sorry, I didn’t think it was a bug at the beginning and by the time I thought about report it I had already close the game and lose today’s scene.

Edit: Here is the screenshot.

Im

Last edited by Cirilla (06/06/2017 at 01:08)

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#7 06/05/2017 at 12:36

Dragongirl
New Student
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Posts: 7

Cirilla wrote

Hi! I don't know if this is the right place to post this ><

Question/Problem: I have to present something to Henri after finding the graffiti at Tiffany’s locker. I present everything in the phone but nothing works.

Device Information: Web, Chrome Browser.

Extra Info: The last sentence before the sequence is in French so I’m not sure what the game want’s either.

Screenshots?: Sorry, I didn’t think it was a bug at the beginning and by the time I thought about report it I had already close the game and lose today’s scene.


If i remember correctly you are suppose to show the picture of the graffiti to continue on. If it doesn't work then there may be a bug in the game

Last edited by Dragongirl (06/05/2017 at 12:37)

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#8 06/05/2017 at 21:01

Cirilla
New Student
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Posts: 4

Dragongirl wrote

Cirilla wrote

Hi! I don't know if this is the right place to post this ><

Question/Problem: I have to present something to Henri after finding the graffiti at Tiffany’s locker. I present everything in the phone but nothing works.

Device Information: Web, Chrome Browser.

Extra Info: The last sentence before the sequence is in French so I’m not sure what the game want’s either.

Screenshots?: Sorry, I didn’t think it was a bug at the beginning and by the time I thought about report it I had already close the game and lose today’s scene.


If i remember correctly you are suppose to show the picture of the graffiti to continue on. If it doesn't work then there may be a bug in the game


I showed the picture first because it seems like the obvious answer but it didn't work. While trying with the rest of the things I use it a few more times so yeah, there's a bug... I will try again today after they give me the scene, just in case.

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#9 06/07/2017 at 13:20

Zodiac
Moderator
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Posts: 36

Hi Cirilla, what is the text prior to the presentation to Henri? It may be a contact or a text message that you have to present to him instead of a photo, but I cannot be sure.
If it's not too much trouble, when you can a screenshot of the last dialogue before the presentation (or any during) would definitely be helpful.

Kind regards,
Zodiac

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#10 06/08/2017 at 02:08

Cirilla
New Student
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Posts: 4

Zodiac wrote

Hi Cirilla, what is the text prior to the presentation to Henri? It may be a contact or a text message that you have to present to him instead of a photo, but I cannot be sure.
If it's not too much trouble, when you can a screenshot of the last dialogue before the presentation (or any during) would definitely be helpful.

Kind regards,
Zodiac


Hi! I already passed that part. Even so, there probably is a problem there. Because the first time I reached that scene, I presented everything, even the correct photo and it didn’t progress. The second day I try the graffiti’s photo first, it didn’t work; but then I tested other things (including the right option) and it still didn’t work. The third day I looked the answer on the internet and found it was ......... I try if first and it worked.

For some reason in that particular scene, you have to present the right answer first or the game doesn’t let you progress latter. I don’t know if it is normal (?) But it’s the first time something like that happens to me.

Last edited by Zodiac (06/08/2017 at 10:13)

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#11 06/08/2017 at 10:12

Zodiac
Moderator
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Posts: 36

I'm glad you made it past that objective! Sorry for the hassle!

That's so strange that it didn't work the first time that you presented everything in order.  I will still like to pass this information along to the admin and hopefully they can stop that from happening again. /forum/resources/images/smilies/smile.png


I've edited your response to remove what the correct option was. /forum/resources/images/smilies/wink.png

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#12 06/09/2017 at 14:15

Callidean
New Student
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Posts: 3

Question/Problem: Hi /forum/resources/images/smilies/smile.png I'm have a lot of trouble figuring out the code to Tiffany's cell phone/ how to draw "J" correctly. I know another player aske the same question, but I'm still stuck.

Device Information:  Web, Chrome browser

Extra Info: I have tried a lot of combination: middel top, down to the bottom, one left one up. top right down to the bottom, alle the way lef, one up, top right, all the way down one left one up.. plus many more hope this makes sense..
Some help would be very much appreciated please.
thanks for a great game by the way /forum/resources/images/smilies/big_smile.png


Screenshots?: Sorry don't have any /forum/resources/images/smilies/hmm.png

Last edited by Callidean (06/09/2017 at 14:15)

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#13 06/22/2017 at 02:35

Astreal
New Student
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Posts: 2

Callidean, I've been having the exact some trouble, I tried every iteration I can think of, shallow hook, deep hook, wide base, narrow base, mirror image, inversion, script with varying loops and flourishes, combinations of the previous listed, and still nothing.

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#14 06/22/2017 at 10:47

Djurdja
New Student
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Posts: 1

Question/Problem: How can I draw a J on Tiffany's phone?
  Device Information: Windows 10 Mozilla Firefox
Extra Info:
  Screenshots: Do not have any

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#15 06/23/2017 at 19:57

Auryia
New Student
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Posts: 2

-•Callidean, Astreal & Djurdja•-

I don't think I'm allowed to give the right answer so... a few tips?

1) Use more than one of the top horizontal dots (*uhum* all three)
2) It's not this 'J' (there is a stroke missing) really you'll just need to combine this 'J' and a 'T' to find the missing stroke
3) You don't always have to use a dot DIRECTLY next to the one you're on, try skipping one and think outside of the box ;P

And good luck finding it

Please feel free to delete this if it isn't allowed Zodiac/JR/Shiune ^^

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#16 06/23/2017 at 22:32

Callidean
New Student
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Posts: 3

Auryia wrote

-•Callidean, Astreal & Djurdja•-

I don't think I'm allowed to give the right answer so... a few tips?

1) Use more than one of the top horizontal dots (*uhum* all three)
2) It's not this 'J' (there is a stroke missing) really you'll just need to combine this 'J' and a 'T' to find the missing stroke
3) You don't always have to use a dot DIRECTLY next to the one you're on, try skipping one and think outside of the box ;P

And good luck finding it

Please feel free to delete this if it isn't allowed Zodiac/JR/Shiune ^^



Oooooooh I see..!! /forum/resources/images/smilies/cool.png  /forum/resources/images/smilies/lol.png  Thanks a lot Auryia your explanation solved the problem for me /forum/resources/images/smilies/big_smile.png /forum/resources/images/smilies/big_smile.png

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#17 06/24/2017 at 02:55

Sorrel
New Student
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Posts: 2

Hi everyone!

Question/Problem:

I'm in Chapter 3 at the part where they find the broken keychain with Jay's picture on it (in the hallway, after the dialogue about the upcoming quiz). I took the picture and the arrow to show it to someone/do something still remains. I actually had to reload this scene several times because the wifi here isn't great. I've sat through the dialogue loop and know the character thinks it's Tiffany's keychain. Sometimes Clement stays in the area with the main character, sometimes he doesn't.

Jasmine disappears entirely.

I've only gotten Clement to stay once. Is that normal?

I showed the picture of the keychain but no extra dialogue happened. I then tried to click on all my contacts to start conversation but nothing worked.

Is anyone else experiencing this? I can't finish the scene because of it. Not sure about what to do.

Device Information: Windows 10. Browser: Latest version of Firefox.

Extra Info: Nope! See above!

Screenshots?: No.

Edit/Update!!: I got it to work! Not totally sure how, really, but the phone was taking a picture of the keychain suuuper early. Without my prompting. Like, I clicked on it because I saw it on the ground, and it took the picture!

If the picture pops up for you (for some reason) and it's over someone's dialogue, click on your phone to get rid of the '!' notification that you took the picture and Clement should stick around for you to choose some additional dialogue when presented with other contacts in your phone /forum/resources/images/smilies/smile.png

Last edited by Sorrel (06/24/2017 at 03:16)

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#18 06/25/2017 at 03:43

Astreal
New Student
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Posts: 2

Thanks Auryia, the solution was a rather stylized interpretation, but I'm past that point.  Thanks so much. Towards the end I was going through every calligraphy book I have to figure it out.

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#19 06/25/2017 at 03:47

n0rthern--wind
New Student
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Posts: 1

After I help Henry in the Cafeteria against Enzo and his friends and go home, I am unable to do anything else. Its just a view of Lylas bedroom and I can't get any further dialogue. I'm to sure if its because there is none or the game is just bugging. I'm not even sure if this is the right episode but yea

Last edited by n0rthern--wind (06/25/2017 at 03:48)

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#20 08/26/2017 at 10:36

Avalei
New Student
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Posts: 3

Question/Problem: I'm on Chapter 3 scene 32. I'm Supposed to show Henri a picture from a text message from Tiffany. But I don't get the option to show him anything...the usually green arrow is grey. When I refreshed the page the arrow was gone completely. It's like that with every picture and contact. I just can't show him anything.

Device Information: Windows 7/ Chrome browser

Extra Info: I already tried refreshing the page and deleting my cookies/cache. Nothing worked.

Last edited by Avalei (09/07/2017 at 14:21)

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#21 09/07/2017 at 14:21

Avalei
New Student
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Posts: 3

Avalei wrote

Question/Problem: Im on Chapter 3 scene 32. I'm Supposed to show Henri a picture from a text message from Tiffany. But I don't get the option to show him anything...the usually green arrow is grey. When I refreshed the page the arrow was gone completely. It's like that with every picture and contact. I just can't show him anything.

Device Information: Windows 7/ Chrome browser

Extra Info: I already tried refreshing the page and deleting my cookies/cache. Nothing worked.


12 days and 12 tickets later.....I'm still having the same problem! I started the whole chapter over just to have the same thing happen. The green arrow to show something to Henri does not even show up at all for ANYTHING! I can't even post a pic of it on here because I'm playing on the pc and the screenshot button(print screen) does not work on here and I don't know how to post a pic on here anyway. I did see that a previous poster had almost the same problem as me....but that post didn't offer any help. PLEASE HELP!!

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#22 10/01/2017 at 12:22

Nikole
New Student
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Posts: 1

Question/Proble: I am at chapter 3 and I am stuck at the game with the pils! I don't get it. Where am I supose to put them?In what order?Please hepl me!
Device information: Windoes 10/ chrome browser
Extra info: am i supouse to put them by numbers?

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#23 10/23/2017 at 08:16

Avalei
New Student
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Posts: 3

Nikole wrote

Question/Proble: I am at chapter 3 and I am stuck at the game with the pils! I don't get it. Where am I supose to put them?In what order?Please hepl me!
Device information: Windoes 10/ chrome browser
Extra info: am i supouse to put them by numbers?


Click on the pills and drag it to the correct bottle. To figure out the correct bottle....you just have to count the pills and put it in the bottle that is supposed to have the same amount of pills.

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#24 03/08/2018 at 02:09

Amaranthais
New Student
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Posts: 1

I have been trying to unlock Tiffany's cellphone, but no matter how many different ways I've tried, it simply won't unlock.

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#25 06/30/2018 at 00:45

Mamoru
New Student
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Posts: 1

Hello there !
Firstly I'd like to say that I'm just a player, but for Tiffanys Phone your supposed to make Jays symbol it's a mixture of T and J , Then when you find the graffiti your supposed to go to Tiffanys massages and show the picture from there /forum/resources/images/smilies/smile.png
Good Luck with the game   /forum/resources/images/smilies/big_smile.png

Last edited by Mamoru (06/30/2018 at 00:46)

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